Asking feels awkward
So it happens with some clients and not others, usually only the ones you see in person.
Automations / Review requests
Ask every client.
At the right time.
Reviews are one of the strongest signals for local search, and the deciding factor for many new clients. Most businesses ask inconsistently. We automate the request so every finished job gets a short, personal message with a direct link.
Ask about thisWhere the time goes
Review request automationThe timing is wrong
A request a month later gets ignored. The best time is shortly after a good result.
The link is hard to find
Clients who want to help search for you, can’t find the review button and give up.
What gets set up
- 01A trigger from your booking, job or invoicing tool when work is complete
- 02A short message in your voice, sent by email or SMS
- 03Your direct Google review link, so it’s one tap to start
- 04A delay you choose, and a limit so nobody is asked twice
- 05A way to hear about problems privately, without filtering who can review
- 06A monthly count of requests and new reviews
Pricing
AUD, plus GSTQuoted per workflow
Usually a small fixed fee, or included with Growth care from $249/mo + GST.
See all packages & care plansQuestions
Review request automationCan I only ask happy clients?
No. Google’s policies don’t allow selectively asking only positive customers. We ask everyone, and give unhappy clients an easy way to reach you as well.
Can I offer a discount for reviews?
No. Incentivised reviews break Google’s policies and put the profile at risk.
Which tools can trigger it?
Most booking, job and invoicing tools can, directly or through an automation service. We check yours first.
Will it work for my repeat clients?
Yes. We limit requests so regular clients are asked once, not after every visit.
Further reading
ArticlesOwners & designers / 6 min read
Free and almost-free backends for small business websites
Practical ways to give a small business website forms, a database, bookings, payments and automations for little or no monthly cost, and where each one breaks.
Read the article Owners & designers / 4 min readHow we sell without the hard sell
The sales approach behind WERKET, laid out candidly: public prices, three packages, care plans, paid discovery, fixed quotes and honest case studies. For clients and designers.
Read the article